![]() Important Information about direct deposit transfers: After you receive and activate your card, contact Bank of America either online or by phone, 1-86 (voice), or TTY 1-86, to set up your direct deposit transfer. Payment information for Disability Insurance or Paid Family Leave can be accessed through your SDI Online account or by calling one of the toll-free numbers provided at Contact Disability Insurance and Paid Family Leave.Ī direct deposit transfer is done electronically and transfers the money available on your debit card account to your personal checking or savings account. Payment information is updated daily and is available through your UI Online account or by calling the UI Self-Service Phone Line at 1-86. Note: Bank of America representatives cannot answer questions about your claim or pending payments. If your card has expired, and you did not have any activity on the card within the last 90 days, or if you have a balance of less than $20, contact Bank of America debit card customer service.If your card is damaged, you can order a replacement card online by visiting the Bank of America debit card website.Choose the “lost or stolen” option in the automated menu. You do not need to have your old card number or speak to a representative. If your card has been lost or stolen, you must contact Bank of America at 1-86 (TTY: 1-86).If you received Unemployment Insurance, Disability Insurance, or Paid Family Leave benefits on a debit card in the last three years, you will receive your benefit payments on that card. Due to the high volume of claims being processed, it may take a few extra days to receive your debit card in the mail. If you choose to receive payments via a debit card, Bank of America will mail you a card once benefit payments are available. Once we've confirmed the sender’s information, the transfer will be completed and the receiver can pick up the money.If you are eligible for unemployment benefits, it takes at least three weeks to process a claim for benefits and issue payment. If this is the case, we'll send the sender an online web receipt and an email asking them to call us. Sometimes we need to confirm the sender's identity before we can process a money transfer. Please wait a few more minutes and then check the status again. If its been less than 30-40 minutes since you completed it, it may not be fully processed yet. There are a few reasons why a money transfer might be on hold. Why is my money transfer status "On Hold"? All you need is the sender's name and the tracking number (MTCN).Ĥ. Just use the Track Transferservice on our website to track the status of your money transfer. ![]() How can I find out if money is available for me to pick up? All you need is your name and the tracking number (MTCN).ģ. How can I find out if my money transfer has been paid?Īfter the money transfer has been sent, you can use the Track Transfer service on our website to check the status. All you need is the sender’s name and the tracking number (MTCN).Ģ. You can check the status of your money transfer by clicking Track Transferon our website. How can I find out the status of my money transfer?
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